On Wednesday’s evening, fashion and retail’s social-media savviest flocked to Twitter’s UK HQ for Decoded Fashion’s first London Meetup of the year. The topic of discussion was one surely to be at the forefront of many brand’s minds going into 2015: how can new technologies help brands turn content into cash? Well positioned to answer that question were the evening’s four speakers, who each offered their own insights as to how we can move beyond mere hashtags when it comes to making a return on digital investment (although, of course, there had to be a hashtag – check out #DFMeetUp for running commentary from our network). For those of you who couldn’t make it, here’s our highlights from the discussion: from #TwitterFashion, to deeplinking ads, to taggable video and shoppable Instagram.
Kira O’Connor – Twitter Fashion
“Information, insight, and a little bit of personality once in a while.” That’s the magic formula if you want to get a follow from fashionable Whole Foods fangirl, Kira O’Connor. Head of Twitter’s Media Partnerships, O’Connor caught our attention with some seriously impressive stats with regards Twitter’s potential reach for fashion brands. With 47% of users having bought from a brand as a result of following them on Twitter, there’s no excuse for brands to be getting their content strategy wrong on the micro-blogging site. With vines and images likely to gain 2-5 times more engagement, one way to show Twitter nous is to use the multiple photo upload function: O’Connor used the example of Vogue’s red carpet snaps during the Met Gala.
Tarika Soni – TapCommerce
Next up, Tarika Soni of Tap Commerce had some tips for app developers and advertisers looking to hear more about the field of app retargeting in the e-commerce industry. TapCommerce, which was acquired by Twitter last summer, is a mobile advertising tech company that specialises in app retargeting. Aiming to retain user’s attention through in-app targeted advertisements, the technology aims to tap audiences just at the right moment. As Soni assured us, they’re not “those stalker guys on Facebook” – rather, through deep-linking and real-time segmentation, they can offer reminders to users in-app. So, next time that pair of shoes is floundering in your basket, there’ll be plenty of relevant calls to action to complete the checkout.
Steve Callanan – Wirewax
The Wirewax presentation was one of the best received of the evening, with CEO Steve Callanan waxing lyrical about “the most powerful interactive video platform in the universe” (his words, not ours). Wirewax is the taggable video platform that has been most enthusiastically taken up by the fashion and retail industries, allowing users to add moving ‘tags’ to any person or object within video content. Those tags can then link to extra content or opportunities to buy (directly or externally). Clients creating shoppable video experiences include Coach, Pepe Jeans and NY cashmere brand Ivory Row – in a neat twist, the latter allowed you to buy directly from the video, without having to click-through externally. Allowing viewers to act on impulse, the platform has seen amazing results – on one Southern Living video (a niche client, as Callanan admitted), the content saw a 90% click-through rate with 90% of people then buying the product.
Dave Murray – LIKEtoKNOW.it
Last but not least, Executive VP of International Operations at rewardStyle Dave Murray gave the audience insights into the company’s new LIKEtoKNOW.it tool. The tool allows digital publishers such as high-profile bloggers and luxury mags to make their Instagram shoppable. Like most good ideas, it’s pretty simple: after users register their Instagram handle online, each post they like by an affiliated blogger will generate an email with the links to products to purchase. Impressively, 95% of users have opted to receive their email content immediately when they ‘like’ a post – demonstrating the fact that users want product information as soon as possible, without interrupting the flow of their daily browse.
Check out Decoded Fashion’s Twitter and #DFMeetUp for more insights from the night.
Reported by: Claire Healy