Image source: www.rebeccaminkoff.com
In the race to synthesise fashion retail and technology, the consumer can get forgotten in the fray. Retailers’ investment in technology can often feel gimmicky, whether you’re browsing the racks or clicking through a targeted advertisement. In one of Molly Young’s Critical Shopper columns for the New York Times, she visits Rebecca Minkoff’s SoHo store, with its vending machine wall interface – describing the chaos that could ensue when ordering a coffee. Brands should push the boundaries when it comes to implementing technologies, but they need to address consumer needs in a useful way. In this respect, Minkoff’s adjustable dressing room lights are what will bring shoppers back.
At our London Summit, you will find a panel on this very topic – how to achieve tech in retail that goes beyond the gimmicky, and actually addresses the consumer’s needs. In today’s fast-paced retail world, being able to pick the right technology for your brand is key to delivering amazing, and long-lasting, ROI. This can mean taking a gamble on technologies that are somewhat under the radar – after all, who would have predicted the rise of in person Click & Collect as a result of online shopping? It’s just one trend that asserts the importance of Bricks & Mortar that works in tandem with digital spaces. Our panel will address all this, as well as highlight a newer technologies that is likely to make waves in an increasing number of retail stores soon: beacons technology.
On hand to discuss these emerging technologies in the retail space will be four experts who have taken interesting approaches to how they’ve incorporated technology into their omnichannel strategy. From the traditional high street-turned-digital players, we will hear from River Island’s Doug Gardner and John Lewis’s John Vary. Harvey Nichols’ multi-Channel Director Sandrine Deveaux will also be revealing how she applied her tech background to turn a London-based department store steeped in tradition into a leading online fashion destination.
Catch the panel discussion on 20 May to discover how our experts believe fashion can get a grip on technology while keeping the consumer a priority – no gimmicks allowed.
Book your ticket for the London Summit here www.london.decodedfashion.com
Reported by Claire Healy