Weekly Stories

Macy’s x IBM: Artificial Intelligence Shop Assistant

Posted by Katie Baron & Chloe Saunders on Aug 4, 2016 5:58:55 PM

Embracing the blossoming value of conversational artificial intelligence (AI) for retail, Macy’s has collaborated with IBM Watson – IBM’s cognitive technology division – to pilot an AI-based shopping assistant.

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Topics: Artificial intelligence, Weekly Stories

The Bots are Coming: How is AI Shaping the Future of Shopping?

Posted by Grace Howard on Jul 5, 2016 10:36:13 AM

When Facebook announced the launch of its chatbot tool this April, it was a sure sign that artificial intelligence was about to become mainstream. And with a recent study by Mindshare UK revealing that 63% of consumers are willing to put their trust in such tools, now seems like the right time for brands to get themselves acquainted with the Bots.

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Topics: Artificial intelligence, Weekly Stories, Chatbots

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