Weekly Stories

Service-Led Seduction: John Lewis’ Super-Service Flagship

Posted by Stefanie Dorfer on Nov 24, 2017 2:43:24 PM

Acknowledging the rising value of both an experiential and an assistance-based economy, British department store John Lewis is seeking to maximise the power of its physical stores by ramping up the services they offer.

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Topics: customer service, user experience

5 Minutes with Tinder's Founder

Posted by Claire Healy on Sep 8, 2015 11:10:24 AM


Image source: Sean Rad

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Topics: Q&A, user experience, app, social media, tinder, Weekly Stories

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